BroadSoft UK

Message History window

When you need to refer back to conversations you've had in the past, you can view the Message History. It's similar to the Call History except you can go back to the conversation and read every word.

Message History menu

Search text

Search text

Enter the text to search for within the messages. Leave this blank to show every message.

Conversations

Conversations

Double-click on a conversation or click on the chat button in the hover menu to display it in a new chat window. You can continue a conversation once it's been reopened.

Page

Page

Use the options in this menu to control what is displayed and how.

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