BroadSoft UK

Log information

Devices list
Turn on logging tick box
Log panel
Copy to clipboard button

The Log page performs a similar function to the Versions screen in that it displays information that is useful in the event of a problem.

The Devices list shows the devices that are being used; this could include hardware and any apps that you have integrated with CRM Connect for Mac.

The panel below shows the Log entries. By default, logging is turned off but you can turn it on by ticking the Turn on logging tick box. Once enabled, the log keeps a record of what CRM Connect for Mac attempts to do and whether it was successful or not. This information can be very useful when troubleshooting an issue; click the Copy to clipboard button and paste the info into a document.

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